2026-09-02 65 events
Research update
Medallia: Energy or utilities named as a market is now recorded as not measured.
Research update
Medallia: Energy or utilities named as a market is now recorded as not measured.
Research update
Medallia: HIPAA compliance stated is now recorded as not measured.
Research update
Medallia: GDPR compliance stated is now recorded as not measured.
Research update
Medallia: FedRAMP authorisation is now recorded as not measured.
Research update
Medallia: Data processing agreement offered is now recorded as not measured.
Research update
Medallia: Education named as a market is now recorded as not measured.
Research update
Medallia: Logistics or supply chain named as a market is now recorded as not measured.
Research update
Medallia: Small businesses named as an audience is now recorded as not measured.
Research update
Medallia: Remote or hybrid teams named as an audience is now recorded as not measured.
Research update
Medallia: Students named as an audience is now recorded as not measured.
Research update
Medallia: Gaming named as a use is now recorded as not measured.
Research update
Medallia: Creators named as an audience is now recorded as not measured.
Research update
Medallia: Freelancers named as an audience is now recorded as not measured.
Research update
Medallia: Families named as an audience is now recorded as not measured.
Research update
Medallia: Manufacturing named as a market documented (verified).
Research update
Medallia: Financial services named as a market documented (verified).
Research update
Medallia: Retail or e-commerce named as a market documented (verified).
Research update
Medallia: Public sector named as a market documented (verified).
Research update
Medallia: Energy or utilities named as a market documented (verified).
Research update
Medallia: Enterprises named as an audience documented (verified).
Research update
Medallia: Mobile app (iOS or Android) is now recorded as not measured.
First documented
Medallia: GDPR compliance stated documented as yes (verified). A first finding of ours, not a change at the vendor.
Research update
Medallia: FedRAMP authorisation is now recorded as not measured.
Research update
Medallia: Data processing agreement offered is now recorded as not measured.
Research update
Medallia: SCIM user provisioning is now recorded as not measured.
Research update
Medallia: Audit log of agent actions is now recorded as not measured.
First documented
Medallia: SOC 2 Type II documented (verified). This is a finding of ours, not necessarily a new certification.
First documented
Medallia: ISO/IEC 27001 documented (verified). This is a finding of ours, not necessarily a new certification.
First documented
Medallia: HIPAA compliance stated documented (verified). This is a finding of ours, not necessarily a new certification.
Research update
Medallia: Entry price per month is now recorded as not measured.
Research update
Medallia: Manufacturing named as a market documented (verified).
Research update
Medallia: Financial services named as a market documented (verified).
Research update
Medallia: Retail or e-commerce named as a market documented (verified).
Research update
Medallia: Public sector named as a market documented (verified).
Research update
Medallia: Energy or utilities named as a market documented (verified).
Research update
Medallia: Enterprises named as an audience documented (verified).
Research update
Medallia: HIPAA compliance stated is now recorded as not measured.
Research update
Medallia: Education named as a market is now recorded as not measured.
Research update
Medallia: Logistics or supply chain named as a market is now recorded as not measured.
Research update
Medallia: Small businesses named as an audience is now recorded as not measured.
Research update
Medallia: Remote or hybrid teams named as an audience is now recorded as not measured.
Research update
Medallia: Students named as an audience is now recorded as not measured.
Research update
Medallia: Gaming named as a use is now recorded as not measured.
Research update
Medallia: Creators named as an audience is now recorded as not measured.
Research update
Medallia: Freelancers named as an audience is now recorded as not measured.
Research update
Medallia: Families named as an audience is now recorded as not measured.