by Medallia in Cloud providers
Documented criteria are source-backed values, not estimates. Research records can still have unknown results. Verified does not mean independently tested; extraction confidence and human review are shown with each claim.
| Attribute | Value | State and source |
|---|---|---|
| Enterprises named as an audience | Yes | Verified71% confidenceEvidenceExcerpt ...ss — for both customers and employees. Success Stories See results from brands like yours Enterprise-Grade Platform Explore all features and benefits World-Class Service Get support for cruc... Excerpt kindrunning text Subject named in excerptno Sourcehttp://www.medallia.com · Primary documentation · retrieved 2026-09-02 Confidence71% - capped at the average precision across all our readers (71%); this reader has no measurement of its own HistoryStatement history How it was read Read bytext pattern muster:\benterprise[- ](?:grade|ready|class|scale)\bFirst observed2026-09-02 Last checked2026-09-02 Later reads1 later read of its source (last on 2026-10-02) did not find this value. A read that finds nothing is not evidence of a change, so the statement stands. Human reviewnot documented Source confidence90% Reader precision71% - no measurement for this reader; this is the average across all our readers, measured by hand Excerpt-kind precision79% (measured by hand over 857 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| Financial services named as a market | Yes | Verified69% confidence Read from a menu, footer or link list, not from a sentence about the product EvidenceExcerpt ...verables Overview Agile Research Video Research Strategy & Services Industries Automotive Financial Services Healthcare Insurance Life Sciences Manufacturing Public Sector Retail Restaurants Technol... Excerpt kindnavigation entry (a menu, footer or link list, not a sentence about the product) Subject named in excerptno Sourcehttp://www.medallia.com · Primary documentation · retrieved 3 times from 2026-09-02 to 2026-10-03 · every date Confidence69% - capped at the measured precision of this kind of excerpt (69%, navigation), which is below the reader's own precision (70%) HistoryStatement history How it was read Read bytext pattern muster:\bfinancial services\b(?! limited| ltd| llc| inc| uab| gmbh| ag\b| sa\b| s\.a\.| b\.v\.| pty| oy\b| ab\b| corp| corporation| company| co\.| bank| plc| holdings| group| authority| commission| act\b| regulatory)First observed2026-09-02 Last checked2026-10-02 Human reviewnot documented Source confidence90% Reader precision70% (measured by hand for this reader) Excerpt-kind precision69% (measured by hand over 422 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| Healthcare named as a market | Yes | Verified69% confidence Read from a menu, footer or link list, not from a sentence about the product EvidenceExcerpt ...gile Research Video Research Strategy & Services Industries Automotive Financial Services Healthcare Insurance Life Sciences Manufacturing Public Sector Retail Restaurants Technology & Servi... Excerpt kindnavigation entry (a menu, footer or link list, not a sentence about the product) Subject named in excerptno Sourcehttp://www.medallia.com · Primary documentation · retrieved 3 times from 2026-09-02 to 2026-10-03 · every date Confidence69% - capped at the measured precision of this kind of excerpt (69%, navigation), which is below the reader's own precision (79%) HistoryStatement history How it was read Read bytext pattern muster:\bhealth\s?care\bFirst observed2026-09-02 Last checked2026-10-02 Human reviewnot documented Source confidence90% Reader precision79% (measured by hand for this reader) Excerpt-kind precision69% (measured by hand over 422 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| HIPAA compliance stated | Yes | Verified64% confidenceEvidenceExcerpt ...us industry standards. We possess SOC 2 Type II platform compliance, GDPR/SCCs, CCPA, and HIPAA in addition to HITRUST, ISO 27001, 27017, 27018, and 27701. We are also certified for CBP... Excerpt kindrunning text Subject named in excerptno Sourcehttps://www.medallia.com/security/ · Primary documentation · retrieved 2 times from 2026-09-02 to 2026-10-03 · every date Confidence64% - capped at the measured precision of this reader (64%) HistoryStatement history How it was read Read bytext pattern muster:\bHIPAA\bFirst observed2026-09-02 Last checked2026-10-03 Human reviewnot documented Source confidence90% Reader precision64% (measured by hand for this reader) Excerpt-kind precision79% (measured by hand over 857 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| ISO/IEC 27001 | Yes | Verified85% confidenceEvidenceExcerpt ...ess SOC 2 Type II platform compliance, GDPR/SCCs, CCPA, and HIPAA in addition to HITRUST, ISO 27001, 27017, 27018, and 27701. We are also certified for CBPR and PRP. Medallia maintains up-t... Excerpt kindrunning text Subject named in excerptyes Sourcehttps://www.medallia.com/security/ · Primary documentation · retrieved 2 times from 2026-09-02 to 2026-10-03 · every date Confidence85% - capped at the measured precision of this kind of excerpt (85%, prose), which is below the reader's own precision (87%) HistoryStatement history How it was read Read bytext pattern muster:(?<!(?:align|commit|working towards|pursu|accordance|based on|in line with|framework)[^.?!]{0,60})ISO[\s/]*(IEC[\s/]*)?27001(?![^.?!]{0,60}(?:in progress|underway|pursu|working towards|planned|road ?map|commitment|aligned|alignment|framework))First observed2026-09-02 Last checked2026-10-03 Human reviewnot documented Source confidence90% Reader precision87% (measured by hand for this reader) Excerpt-kind precision85% (measured by hand over 417 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| Manufacturing named as a market | Yes | Verified69% confidence Read from a menu, footer or link list, not from a sentence about the product EvidenceExcerpt ...gy & Services Industries Automotive Financial Services Healthcare Insurance Life Sciences Manufacturing Public Sector Retail Restaurants Technology & Services Telco & Media Travel & Hospitality... Excerpt kindnavigation entry (a menu, footer or link list, not a sentence about the product) Subject named in excerptno Sourcehttp://www.medallia.com · Primary documentation · retrieved 2026-09-02 Confidence69% - capped at the measured precision of this kind of excerpt (69%, navigation), which is below the reader's own precision (77%) HistoryStatement history How it was read Read bytext pattern muster:\bmanufactur(?:ing|ers?)\bFirst observed2026-09-02 Last checked2026-09-02 Later reads1 later read of its source (last on 2026-10-02) did not find this value. A read that finds nothing is not evidence of a change, so the statement stands. Human reviewnot documented Source confidence90% Reader precision77% (measured by hand for this reader) Excerpt-kind precision69% (measured by hand over 422 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| Public sector named as a market | Yes | Verified69% confidence Read from a menu, footer or link list, not from a sentence about the product EvidenceExcerpt ...Industries Automotive Financial Services Healthcare Insurance Life Sciences Manufacturing Public Sector Retail Restaurants Technology & Services Telco & Media Travel & Hospitality Utilities Res... Excerpt kindnavigation entry (a menu, footer or link list, not a sentence about the product) Subject named in excerptno Sourcehttp://www.medallia.com · Primary documentation · retrieved 2026-09-02 Confidence69% - capped at the measured precision of this kind of excerpt (69%, navigation), which is below the average precision across all our readers (71%); this reader has no measurement of its own HistoryStatement history How it was read Read bytext pattern muster:\bpublic sector\bFirst observed2026-09-02 Last checked2026-09-02 Later reads1 later read of its source (last on 2026-10-02) did not find this value. A read that finds nothing is not evidence of a change, so the statement stands. Human reviewnot documented Source confidence90% Reader precision71% - no measurement for this reader; this is the average across all our readers, measured by hand Excerpt-kind precision69% (measured by hand over 422 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| Retail or e-commerce named as a market | Yes | Verified69% confidence Read from a menu, footer or link list, not from a sentence about the product EvidenceExcerpt ...omotive Financial Services Healthcare Insurance Life Sciences Manufacturing Public Sector Retail Restaurants Technology & Services Telco & Media Travel & Hospitality Utilities Resources... Excerpt kindnavigation entry (a menu, footer or link list, not a sentence about the product) Subject named in excerptno Sourcehttp://www.medallia.com · Primary documentation · retrieved 2026-09-02 Confidence69% - capped at the measured precision of this kind of excerpt (69%, navigation), which is below the reader's own precision (88%) HistoryStatement history How it was read Read bytext pattern muster:\bretail\b(?! (?:price|value|prices|banking|stores?|locations?|partners?|chain)\b)First observed2026-09-02 Last checked2026-09-02 Later reads1 later read of its source (last on 2026-10-02) did not find this value. A read that finds nothing is not evidence of a change, so the statement stands. Human reviewnot documented Source confidence90% Reader precision88% (measured by hand for this reader) Excerpt-kind precision69% (measured by hand over 422 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| SOC 2 Type II | Yes | Verified79% confidenceEvidenceExcerpt ...ailability of your data is protected according to rigorous industry standards. We possess SOC 2 Type II platform compliance, GDPR/SCCs, CCPA, and HIPAA in addition to HITRUST, ISO 27001, 27017,... Excerpt kindrunning text Subject named in excerptno Sourcehttps://www.medallia.com/security/ · Primary documentation · retrieved 2 times from 2026-09-02 to 2026-10-03 · every date Confidence79% - capped at the measured precision of this kind of excerpt (79%, prose), which is below the reader's own precision (87%) HistoryStatement history How it was read Read bytext pattern muster:SOC\s*2\s*(Type\s*)?(II|2)\bFirst observed2026-09-02 Last checked2026-10-03 Human reviewnot documented Source confidence90% Reader precision87% (measured by hand for this reader) Excerpt-kind precision79% (measured by hand over 857 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
These are claims about who the vendor addresses, read off their own pages. They say nothing about how well the product serves that audience.
Every documented value links to the page we read it from, with the source tier and the day we retrieved it, in its row under Specifications. “Evidence” in that row opens the excerpt.
These attributes are open in our research. We looked and found no reliable evidence; 148 addresses were checked and are listed below. That is a statement about our research and never about the product.
| Attribute | State | What we checked |
|---|---|---|
| Public API | Not yet verified | Checked 2 addresses (11 reads), most recently on 2026-10-16: www.medallia.com, developer.medallia.com |
| Audit log | Not yet verified | Checked 3 addresses (12 reads), most recently on 2026-10-16: www.medallia.com, www.medallia.com/pricing, www.medallia.com/security |
| Data processing agreement offered | Not yet verified | Checked 2 addresses (5 reads), most recently on 2026-10-03: www.medallia.com, www.medallia.com/security |
| Entry price per month | Not yet verified | Checked 1 address (7 reads), most recently on 2026-10-16: www.medallia.com/pricing |
| EU data residency stated | Not yet verified | Checked 3 addresses (11 reads), most recently on 2026-10-16: www.medallia.com, www.medallia.com/pricing, www.medallia.com/security |
| FedRAMP authorisation | Not yet verified | Checked 2 addresses (5 reads), most recently on 2026-10-03: www.medallia.com, www.medallia.com/security |
| Free tier | Not yet verified | Checked 1 address (7 reads), most recently on 2026-10-16: www.medallia.com/pricing |
| Free trial length | Not yet verified | Checked 1 address (7 reads), most recently on 2026-10-16: www.medallia.com/pricing |
| GDPR compliance stated | Not yet verified | Checked 2 addresses (5 reads), most recently on 2026-10-03: www.medallia.com, www.medallia.com/security |
| Education named as a market | Not yet verified | Checked 1 address (3 reads), most recently on 2026-10-03: www.medallia.com |
| Energy or utilities named as a market | Not yet verified | Checked 1 address (3 reads), most recently on 2026-10-03: www.medallia.com |
| Logistics or supply chain named as a market | Not yet verified | Checked 1 address (3 reads), most recently on 2026-10-03: www.medallia.com |
| Mobile app (iOS or Android) | Not yet verified | Checked 1 address (3 reads), most recently on 2026-10-03: www.medallia.com |
| PCI DSS stated | Not yet verified | Checked 2 addresses (5 reads), most recently on 2026-10-03: www.medallia.com, www.medallia.com/security |
| Public list price | Not yet verified | Checked 1 address (7 reads), most recently on 2026-10-16: www.medallia.com/pricing |
| SCIM user provisioning | Not yet verified | Checked 3 addresses (12 reads), most recently on 2026-10-16: www.medallia.com, www.medallia.com/pricing, www.medallia.com/security |
| Single sign-on | Not yet verified | Checked 3 addresses (12 reads), most recently on 2026-10-16: www.medallia.com, www.medallia.com/pricing, www.medallia.com/security |
| Uptime commitment | Not yet verified | Checked 2 addresses (9 reads), most recently on 2026-10-16: www.medallia.com/pricing, www.medallia.com/security |
| Creators named as an audience | Not yet verified | Checked 1 address (3 reads), most recently on 2026-10-03: www.medallia.com |
| Families named as an audience | Not yet verified | Checked 1 address (3 reads), most recently on 2026-10-03: www.medallia.com |
| Freelancers named as an audience | Not yet verified | Checked 1 address (3 reads), most recently on 2026-10-03: www.medallia.com |
| Gaming named as a use | Not yet verified | Checked 1 address (3 reads), most recently on 2026-10-03: www.medallia.com |
| Remote or hybrid teams named as an audience | Not yet verified | Checked 1 address (3 reads), most recently on 2026-10-03: www.medallia.com |
| Small businesses named as an audience | Not yet verified | Checked 1 address (3 reads), most recently on 2026-10-03: www.medallia.com |
| Students named as an audience | Not yet verified | Checked 1 address (3 reads), most recently on 2026-10-03: www.medallia.com |
An open attribute describes our research and never the product.
How this entry is matched to public registers, each with the day we last read it. An identifier says which record we mean, not anything about the vendor or the product.
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