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Change timeline

Help Scout: what changed

28 recorded events. A change to a value that describes our research (not measured, estimated) is a research update, not a change to the product.

Help Scout Atom feed

2026-09-02 28 events

Research update
Help Scout: Retail or e-commerce named as a market is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: SOC 2 Type II is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: ISO/IEC 27001 is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: HIPAA compliance stated is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: PCI DSS stated is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: GDPR compliance stated is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: FedRAMP authorisation is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Data processing agreement offered is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Public sector named as a market is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Education named as a market is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Energy or utilities named as a market is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Logistics or supply chain named as a market is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Small businesses named as an audience is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Enterprises named as an audience is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Remote or hybrid teams named as an audience is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Students named as an audience is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Gaming named as a use is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Creators named as an audience is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Freelancers named as an audience is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Families named as an audience is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Manufacturing named as a market documented (verified).
Help Scout · timeline
Research update
Help Scout: Healthcare named as a market documented (verified).
Help Scout · timeline
Research update
Help Scout: Financial services named as a market documented (verified).
Help Scout · timeline
First documented
Help Scout: Single sign-on documented as yes (verified). A first finding of ours, not a change at the vendor.
Help Scout · timeline
Research update
Help Scout: Retail or e-commerce named as a market documented (verified).
Help Scout · timeline
Research update
Help Scout: Public API is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Founded is now recorded as not measured.
Help Scout · timeline
Research update
Help Scout: Headquarters is now recorded as not measured.
Help Scout · timeline