by Text in CRM, Web analytics
Documented criteria are source-backed values, not estimates. Research records can still have unknown results. Verified does not mean independently tested; extraction confidence and human review are shown with each claim.
| Attribute | Value | State and source |
|---|---|---|
| Audit log | Yes | Verified79% confidenceEvidenceExcerpt ...ing support, SOC 2 Type 2, SLAs, legal and compliance review, White-label widget, and SSO and audit logs. To get a quote, events#send click->modal#show" > request a call and our team will scope... Excerpt kindrunning text Subject named in excerptno Sourcehttps://www.livechat.com/pricing/ · Primary documentation · retrieved 4 times from 2026-10-07 to 2026-10-18 · every date Confidence79% - the source confidence; no cap applies (below the measured precision) HistoryStatement history How it was read Read bytext pattern muster:\b(?:with|includes?|provides?|offers?|enable|and|,) (?:full |detailed |comprehensive |complete )?audit (?:logs?|logging|trails?)\bFirst observed2026-10-07 Last checked2026-10-18 Human reviewnot documented Source confidence79% Reader precision92% (measured by hand for this reader) Excerpt-kind precision79% (measured by hand over 857 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| EU data residency stated | Yes | Verified71% confidenceEvidenceExcerpt ...in the archives. modal#close">Close Credit card masking modal#show"> Data center in US or EU Data center in US or EU Host your data in the USA or in the EU in compliance with data protection req... Excerpt kindrunning text Subject named in excerptno Sourcehttps://www.livechat.com/pricing/ · Primary documentation · retrieved 19 times from 2026-09-14 to 2026-10-03 · every date Confidence71% - the source confidence; no cap applies (below the measured precision) HistoryStatement history How it was read Read bytext pattern muster:\bEU(?:-based)?\s+(?:data\s?cent(?:er|re)s?|hosting|servers?)\b(?![^.?!]{0,60}\?)First observed2026-09-14 Last checked2026-10-03 Later reads5 later reads of its source (last on 2026-10-18) did not find this value. A read that finds nothing is not evidence of a change, so the statement stands. Human reviewnot documented Source confidence71% Reader precision71% - no measurement for this reader; this is the average across all our readers, measured by hand Excerpt-kind precision79% (measured by hand over 857 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| Free trial length | 14 days | Verified82% confidence Read from a quotation attributed to a person EvidenceExcerpt Text Pricing & Plans for Live Chat | 14-Day Free Trial | LiveChat.com events#send"> Menu Close attribute#addClass"> events#send">Log in events#s... Excerpt kindquotation attributed to a person Subject named in excerptyes Sourcehttps://www.livechat.com/pricing/ · Primary documentation · retrieved 2026-10-07 Confidence82% - the source confidence; no cap applies (below the measured precision) HistoryStatement history How it was read Read bytext pattern muster:(?<![\d.])(\d{1,3})(?![\d])[- ]day free trialFirst observed2026-10-07 Last checked2026-10-07 Later reads4 later reads of its source (last on 2026-10-18) did not find this value. A read that finds nothing is not evidence of a change, so the statement stands. Human reviewnot documented Source confidence82% Reader precision82% (measured by hand for this reader) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| Public list price | Yes | Verified79% confidenceEvidenceExcerpt ...ute#addClass logged-in:loggedInWithPlan_enterpriseplus->attribute#addClass"> Starter from $19/mo attribute#addClass logged-in:loggedInWithPlan_enterprise->attribute#addClass logged-in:lo... Excerpt kindrunning text Subject named in excerptno Sourcehttps://www.livechat.com/pricing/ · Primary documentation · retrieved 35 times from 2026-09-02 to 2026-10-18 · every date Confidence79% - capped at the measured precision of this kind of excerpt (79%, prose), which is below the reader's own precision (95%) HistoryStatement history How it was read Read bytext pattern muster:(?<![\d.])[$€£](?<![\d.])\d{1,5}(?:\.\d{2})?(?![\d])\s*(?:/|per\s+)\s*(?:month|mo\b|user|seat|year|yr\b)First observed2026-09-02 Last checked2026-10-18 Human reviewnot documented Source confidence90% Reader precision95% (measured by hand for this reader) Excerpt-kind precision79% (measured by hand over 857 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| Retail or e-commerce named as a market | Yes | Verified71% confidenceEvidenceExcerpt ...grow with LiveChat® events#send">Reviews What they say about us Industries events#send"> Ecommerce events#send"> Software & IT events#send"> Education events#send"> Finance attribute#remov... Excerpt kindrunning text Subject named in excerptyes Sourcehttps://www.livechat.com · Primary documentation · retrieved 2026-09-02 Sourcehttps://www.livechat.com/marketplace/ · Primary documentation · retrieved 2026-09-02 Confidence71% - capped at the average precision across all our readers (71%); this reader has no measurement of its own HistoryStatement history How it was read Read bytext pattern muster:\be-?commerce (?:businesses|brands|companies|retailers|merchants|stores|sellers|industry|platforms|sites|websites|teams)\bFirst observed2026-09-02 Last checked2026-09-02 Later reads1 later read of its source (last on 2026-10-03) did not find this value. A read that finds nothing is not evidence of a change, so the statement stands. Human reviewnot documented Source confidence90% Reader precision71% - no measurement for this reader; this is the average across all our readers, measured by hand Excerpt-kind precision85% (measured by hand over 417 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| Single sign-on | Yes | Verified85% confidenceEvidenceExcerpt ...LiveChat® is ready for integration with enterprise-grade or cloud SSO solutions (based on SAML 2.0). modal#close">Close Single Sign-On (SSO) ready attribute#toggleClass" > Product supp... Excerpt kindrunning text Subject named in excerptyes Sourcehttps://www.livechat.com/pricing/ · Primary documentation · retrieved 35 times from 2026-09-02 to 2026-10-18 · every date Confidence85% - capped at the measured precision of this kind of excerpt (85%, prose), which is below the reader's own precision (100%) HistoryStatement history How it was read Read bytext pattern muster:\bSAML\bFirst observed2026-09-02 Last checked2026-10-18 Human reviewnot documented Source confidence90% Reader precision100% (measured by hand for this reader) Excerpt-kind precision85% (measured by hand over 417 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
These are claims about who the vendor addresses, read off their own pages. They say nothing about how well the product serves that audience.
| Observations | 31 | 2026-09-02 to 2026-10-03, 31 of them a starting price |
| Lowest recorded | Not established | 31 observations recorded, but all of them are a starting price ("from"). A starting price is not a price anyone pays, so it cannot establish a low. |
| Average of observed prices within the 30-day window | Not enough history | 0 of at least 4 observations |
| Average of observed prices within the 90-day window | Not enough history | 0 of at least 4 observations |
| Average of observed prices within the 365-day window | Not enough history | 0 of at least 4 observations |
| Observations | 31 | 2026-09-02 to 2026-10-03, 31 of them a starting price |
| Lowest recorded | Not established | 31 observations recorded, but all of them are a starting price ("from"). A starting price is not a price anyone pays, so it cannot establish a low. |
| Average of observed prices within the 30-day window | Not enough history | 0 of at least 4 observations |
| Average of observed prices within the 90-day window | Not enough history | 0 of at least 4 observations |
| Average of observed prices within the 365-day window | Not enough history | 0 of at least 4 observations |
| Observations | 31 | 2026-09-02 to 2026-10-03, 31 of them a starting price |
| Lowest recorded | Not established | 31 observations recorded, but all of them are a starting price ("from"). A starting price is not a price anyone pays, so it cannot establish a low. |
| Average of observed prices within the 30-day window | Not enough history | 0 of at least 4 observations |
| Average of observed prices within the 90-day window | Not enough history | 0 of at least 4 observations |
| Average of observed prices within the 365-day window | Not enough history | 0 of at least 4 observations |
Every documented value links to the page we read it from, with the source tier and the day we retrieved it, in its row under Specifications. “Evidence” in that row opens the excerpt.
These attributes are open in our research. We looked and found no reliable evidence; 188 addresses were checked and are listed below. That is a statement about our research and never about the product.
| Attribute | State | What we checked |
|---|---|---|
| Public API | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Data processing agreement offered | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Entry price per month | Not yet verified | Checked 1 address (31 reads), most recently on 2026-10-18: www.livechat.com/pricing |
| FedRAMP authorisation | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Free tier | Not yet verified | Checked 1 address (35 reads), most recently on 2026-10-18: www.livechat.com/pricing |
| GDPR compliance stated | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| HIPAA compliance stated | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Education named as a market | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Energy or utilities named as a market | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Financial services named as a market | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Healthcare named as a market | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Logistics or supply chain named as a market | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Manufacturing named as a market | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Public sector named as a market | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| ISO/IEC 27001 | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Mobile app (iOS or Android) | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| On-premises or self-hosted option | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| PCI DSS stated | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| SCIM user provisioning | Not yet verified | Checked 2 addresses (37 reads), most recently on 2026-10-18: www.livechat.com, www.livechat.com/pricing |
| SOC 2 Type II | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Uptime commitment | Not yet verified | Checked 1 address (35 reads), most recently on 2026-10-18: www.livechat.com/pricing |
| Creators named as an audience | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Enterprises named as an audience | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Families named as an audience | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Freelancers named as an audience | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Gaming named as a use | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Remote or hybrid teams named as an audience | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Small businesses named as an audience | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
| Students named as an audience | Not yet verified | Checked 1 address (2 reads), most recently on 2026-10-03: www.livechat.com |
An open attribute describes our research and never the product.
How this entry is matched to public registers, each with the day we last read it. An identifier says which record we mean, not anything about the vendor or the product.
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