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Comparison

HubSpot CRM vs LiveChat

Compare the facts. Check the scope. Choose what fits.

Documented differences
0
Same documented value
0
Need more evidence
19
HubSpot
HubSpot CRM
9% Research progress
Text
LiveChat
52% Research progress
Change products Explore the evidence Share card (SVG) API

At a glance

Differences, not an overall ranking

We do not yet have comparable evidence on both sides. Explore the research gaps or choose another pair.

Explore the evidence

Open a row for sources and plan limits
Which criteria should be shown?

No differences are documented on both sides yet. Check the research gaps or select All.

No comparable values are documented on both sides yet. Select Research gaps or All.

Pricing

Entry price per month (USD)
Not yet verified on either side A gap in our research, never a no.
Free tier
Yes
HubSpot CRM
Verified71% confidence The official Free Tools page lists a free offering with contact, company and deal management. Advanced capabilities are listed under paid plans.
Not yet verified
LiveChat
Not yet verified
Needs more evidence
Sources for this row
HubSpot CRM:

The official Free Tools page lists a free offering with contact, company and deal management. Advanced capabilities are listed under paid plans.

Free Tools | HubSpot (Primary documentation), retrieved 2026-10-02
Free trial length (days)
Not researched
HubSpot CRM
Not yet verified
14 days
LiveChat
Verified82% confidence
Needs more evidence
Sources for this row
LiveChat:

Extracted: Text Pricing & Plans for Live Chat | 14-Day Free Trial | LiveChat.com events#send"> Menu Close attribute#addClass"> events#send">Log in events#s...

www.livechat.com/pricing (Primary documentation), retrieved 2026-10-07
Public list price
Not researched
HubSpot CRM
Not yet verified
Yes
LiveChat
Verified79% confidence
Needs more evidence
Sources for this row
LiveChat:

Extracted: ...ute#addClass logged-in:loggedInWithPlan_enterpriseplus->attribute#addClass"> Starter from $19/mo attribute#addClass logged-in:loggedInWithPlan_enterprise->attribute#addClass logged-in:lo...

www.livechat.com/pricing (Primary documentation), retrieved 2026-10-17

Security and compliance

Audit log
Not researched
HubSpot CRM
Not yet verified
Yes
LiveChat
Verified79% confidence
Needs more evidence
Sources for this row
LiveChat:

Extracted: ...ing support, SOC 2 Type 2, SLAs, legal and compliance review, White-label widget, and SSO and audit logs. To get a quote, events#send click->modal#show" > request a call and our team will scope...

www.livechat.com/pricing (Primary documentation), retrieved 2026-10-18
Data processing agreement offered
Not yet verified on either side A gap in our research, never a no.
EU data residency stated
Not researched
HubSpot CRM
Not yet verified
Yes
LiveChat
Verified71% confidence
Needs more evidence
Sources for this row
LiveChat:

Extracted: ...in the archives. modal#close">Close Credit card masking modal#show"> Data center in US or EU Data center in US or EU Host your data in the USA or in the EU in compliance with data protection req...

www.livechat.com/pricing (Primary documentation), retrieved 2026-10-03
FedRAMP authorisation
Not yet verified on either side A gap in our research, never a no.
GDPR compliance stated
Not yet verified on either side A gap in our research, never a no.
HIPAA compliance stated
Not yet verified on either side A gap in our research, never a no.
ISO/IEC 27001
Not yet verified on either side A gap in our research, never a no.
PCI DSS stated
Not yet verified on either side A gap in our research, never a no.
SOC 2 Type II
Not yet verified on either side A gap in our research, never a no.

Platform and integration

Public API
Yes
HubSpot CRM
Verified71% confidence The CRM contacts API documents creating, reading, updating and deleting contact records. Access scopes and API limits still apply.
Not yet verified
LiveChat
Not yet verified
Needs more evidence
Sources for this row
HubSpot CRM:

The CRM contacts API documents creating, reading, updating and deleting contact records. Access scopes and API limits still apply.

CRM API | Contacts - HubSpot docs (Primary documentation), retrieved 2026-10-02
Mobile app (iOS or Android)
Not yet verified on either side A gap in our research, never a no.
On-premises or self-hosted option
Not yet verified on either side A gap in our research, never a no.
SCIM user provisioning
Not yet verified on either side A gap in our research, never a no.
Single sign-on
Not researched
HubSpot CRM
Not yet verified
Yes
LiveChat
Verified85% confidence
Needs more evidence
Sources for this row
LiveChat:

Extracted: ...LiveChat® is ready for integration with enterprise-grade or cloud SSO solutions (based on SAML 2.0). modal#close">Close Single Sign-On (SSO) ready attribute#toggleClass" > Product supp...

www.livechat.com/pricing (Primary documentation), retrieved 2026-10-01
Uptime commitment (%)
Not yet verified on either side A gap in our research, never a no.
A missing measurement never counts against a product. If we could not reach a document, that is a fact about our research and not about the vendor. Open a row to see the source, its tier and the day we read it.