Uptime commitment: Confluence
Every version of this statement in our record, newest first, each with the state it was recorded with and the source it was read from.
Current value
99.9 %
Observed 2026-09-11, last confirmed 2026-10-03, recorded in our database 2026-09-11.
Statement id st_a2c57991819fde82d490
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Record as of a date
This id stays the same when a new value supersedes the old one, when we withdraw the statement and when two duplicate entries are merged. Each version below keeps the state it was recorded with; today's confidence for the current value is on the product page. Not yet verified describes our research, never the product.
Versions
2 in our record since 2026-09-03-
Recorded 2026-09-11
99.9 %
Verifiedwww.atlassian.com/software/confluence/pricing (Primary documentation), retrieved on 2 days: 2026-09-11, 2026-10-03...Premium Support with 1-hour response times for critical issues, unlimited storage, and a 99.9% uptime SLA financially backed by service credits. Confluence Cloud Premium also provides an advanced...
Current version.
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Recorded 2026-09-03
99.95 %
Verifiedwww.atlassian.com/software/confluence/pricing (Primary documentation), retrieved 2026-09-03...one number and senior team, with 30 minute response time for critical issues. Learn more. 99.95% uptime SLA Compare features Learn about features Free Standard Premium Enterprise Core Features User...
Superseded 2026-09-11 by the next version.
Changes attached to this statement
2-
2026-09-11 · Product change
Confluence: Uptime commitment changed from 99.95 to 99.9 (verified).
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2026-09-03 · First documented
Confluence: Uptime commitment documented as 99.95 (verified). A first finding of ours, not a change at the vendor.