PagerDuty security and compliance
Every line below says what we found and when we looked. A missing certification means we did not find evidence of it - never that the vendor does not have it.
At a glance
Security and compliance
3 documented attributes| Security and compliance | Value | State and source |
|---|---|---|
| FedRAMP authorisation | Yes | Verified85% confidenceEvidenceExcerpt ...lity, please visit our responsible disclosure page for details on how to submit a report. FedRAMP® Low Authorized at the Low Baseline PagerDuty has achieved FedRAMP® Authorization at the... Excerpt kindrunning text Subject named in excerptyes Sourcehttps://www.pagerduty.com/security/ · Primary documentation · retrieved 2 times from 2026-09-02 to 2026-10-03 · every date Confidence85% - capped at the measured precision of this kind of excerpt (85%, prose), which is below the reader's own precision (91%) HistoryStatement history How it was read Read bytext pattern muster:(?<!achieve )(?<!achieving )(?<!like )(?<!such as )(?<!for )\bFedRAMP\b(?! compliance for| Authorization Workshop)(?![^.?!]{0,80}\?)First observed2026-09-02 Last checked2026-10-03 Human reviewnot documented Source confidence90% Reader precision91% (measured by hand for this reader) Excerpt-kind precision85% (measured by hand over 417 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| ISO/IEC 27001 | Yes | Verified85% confidenceEvidenceExcerpt ...Certified Public Accountants (AICPA). Request a copy of PagerDuty's SOC 2 Type 2 Reports ISO 27001 PagerDuty has achieved ISO 27001 certification. The ISO 27001 certification provides assu... Excerpt kindrunning text Subject named in excerptyes Sourcehttps://www.pagerduty.com/security/ · Primary documentation · retrieved 2 times from 2026-09-02 to 2026-10-03 · every date Confidence85% - capped at the measured precision of this kind of excerpt (85%, prose), which is below the reader's own precision (87%) HistoryStatement history How it was read Read bytext pattern muster:(?<!(?:align|commit|working towards|pursu|accordance|based on|in line with|framework)[^.?!]{0,60})ISO[\s/]*(IEC[\s/]*)?27001(?![^.?!]{0,60}(?:in progress|underway|pursu|working towards|planned|road ?map|commitment|aligned|alignment|framework))First observed2026-09-02 Last checked2026-10-03 Human reviewnot documented Source confidence90% Reader precision87% (measured by hand for this reader) Excerpt-kind precision85% (measured by hand over 417 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
| SOC 2 Type II | Yes | Verified85% confidenceEvidenceExcerpt ...about FedRAMP® Authorized Status SOC 2 Certification PagerDuty has successfully completed SOC 2 Type II examinations for our various Services. The SOC 2 report provides assurance that we have d... Excerpt kindrunning text Subject named in excerptyes Sourcehttps://www.pagerduty.com/security/ · Primary documentation · retrieved 2 times from 2026-09-02 to 2026-10-03 · every date Confidence85% - capped at the measured precision of this kind of excerpt (85%, prose), which is below the reader's own precision (87%) HistoryStatement history How it was read Read bytext pattern muster:SOC\s*2\s*(Type\s*)?(II|2)\bFirst observed2026-09-02 Last checked2026-10-03 Human reviewnot documented Source confidence90% Reader precision87% (measured by hand for this reader) Excerpt-kind precision85% (measured by hand over 417 statements of this kind) Confidence interpretationA heuristic informed by source assessment and reader samples, not a calibrated probability that this individual claim is correct. |
Evidence
Every documented value links to the page we read it from, with the source tier and the day we retrieved it, in its row under Security and compliance. “Evidence” in that row opens the excerpt.
Not found yet (6)
These attributes are open in our research. We looked and found no reliable evidence; 32 addresses were checked and are listed below. That is a statement about our research and never about the product.
| Attribute | State | What we checked |
|---|---|---|
| Audit log | Not yet verified | Checked 3 addresses (6 reads), most recently on 2026-10-03: www.pagerduty.com, www.pagerduty.com/pricing, www.pagerduty.com/security |
| Data processing agreement offered | Not yet verified | Checked 2 addresses (5 reads), most recently on 2026-10-03: www.pagerduty.com, www.pagerduty.com/security |
| EU data residency stated | Not yet verified | Checked 3 addresses (6 reads), most recently on 2026-10-03: www.pagerduty.com, www.pagerduty.com/pricing, www.pagerduty.com/security |
| GDPR compliance stated | Not yet verified | Checked 2 addresses (5 reads), most recently on 2026-10-03: www.pagerduty.com, www.pagerduty.com/security |
| HIPAA compliance stated | Not yet verified | Checked 2 addresses (5 reads), most recently on 2026-10-03: www.pagerduty.com, www.pagerduty.com/security |
| PCI DSS stated | Not yet verified | Checked 2 addresses (5 reads), most recently on 2026-10-03: www.pagerduty.com, www.pagerduty.com/security |
An open attribute describes our research and never the product.
Before you decide
Is PagerDuty suitable for your data?
The documented statements above do not settle suitability for your use. Match the evidence to your proposed plan, data and configuration, then resolve the requirements that remain open.
Check the scope
Does the source cover the exact service, region and plan you would buy? Review the document date and any exceptions.
Test your access
Try the roles, guest sharing and access removal your workflow needs. Record the result and the conditions of the test.
Own the follow-up
Give every unresolved question an owner. Request the relevant evidence before treating it as a passed or failed requirement.