What the evidence decides
Security and compliance
Tie on fedramp authorisation
Both sides document the same value.
Security and compliance
Tie on iso/iec 27001
Both sides document the same value.
Attribute by attribute
Security and compliance
Audit log of agent actions
Not researched
Moveworks
Not yet verified
Not yet verified
Zendesk AI Agents
Not yet verified
not researched on at least one side
Data processing agreement offered
Not yet verified
Moveworks
Not yet verified
Yes
Zendesk AI Agents
Verified90
not measured on at least one side
Sources for this row
Zendesk AI Agents:
www.zendesk.de (tier 1), retrieved 2026-09-02
FedRAMP authorisation
Yes
Moveworks
Verified90
Yes
Zendesk AI Agents
Verified90
Tie
Sources for this row
Moveworks:
www.moveworks.com (tier 1), retrieved 2026-09-02
Zendesk AI Agents:
www.zendesk.de (tier 1), retrieved 2026-09-02
GDPR compliance stated
Not yet verified
Moveworks
Not yet verified
Not yet verified
Zendesk AI Agents
Not yet verified
not measured on at least one side
ISO/IEC 27001
Yes
Moveworks
Verified90
Yes
Zendesk AI Agents
Verified90
Tie
Sources for this row
Moveworks:
www.moveworks.com (tier 1), retrieved 2026-09-02
Zendesk AI Agents:
www.zendesk.de (tier 1), retrieved 2026-09-02
SOC 2 Type II
Not yet verified
Moveworks
Not yet verified
Not yet verified
Zendesk AI Agents
Not yet verified
not measured on at least one side
Platform and integration
SCIM user provisioning
Not yet verified
Moveworks
Not yet verified
Not yet verified
Zendesk AI Agents
Not yet verified
not measured on at least one side
A missing measurement never counts
against a product. If we could not reach a document, that is a fact
about our research and not about the vendor. Open a row to see the
source, its tier and the day we read it.