What the evidence decides
Security and compliance
Tie on data processing agreement offered
Both sides document the same value.
Security and compliance
Tie on iso/iec 27001
Both sides document the same value.
Attribute by attribute
Security and compliance
Audit log of agent actions
Not yet verified
Devin
Not yet verified
Not yet verified
Zendesk AI Agents
Not yet verified
not measured on at least one side
Data processing agreement offered
Yes
Devin
Verified90
Yes
Zendesk AI Agents
Verified90
Tie
Sources for this row
Devin:
Zendesk AI Agents:
www.zendesk.de (tier 1), retrieved 2026-09-02
FedRAMP authorisation
Not yet verified
Devin
Not yet verified
Yes
Zendesk AI Agents
Verified90
not measured on at least one side
Sources for this row
Zendesk AI Agents:
www.zendesk.de (tier 1), retrieved 2026-09-02
GDPR compliance stated
Not yet verified
Devin
Not yet verified
Not yet verified
Zendesk AI Agents
Not yet verified
not measured on at least one side
ISO/IEC 27001
Yes
Devin
Verified90
Yes
Zendesk AI Agents
Verified90
Tie
Sources for this row
Devin:
cognition.com (tier 1), retrieved 2026-09-02
Zendesk AI Agents:
www.zendesk.de (tier 1), retrieved 2026-09-02
SOC 2 Type II
Yes
Devin
Verified90
Not yet verified
Zendesk AI Agents
Not yet verified
not measured on at least one side
Sources for this row
Devin:
cognition.com (tier 1), retrieved 2026-09-02
Platform and integration
SCIM user provisioning
Not yet verified
Devin
Not yet verified
Not yet verified
Zendesk AI Agents
Not yet verified
not measured on at least one side
A missing measurement never counts
against a product. If we could not reach a document, that is a fact
about our research and not about the vendor. Open a row to see the
source, its tier and the day we read it.