{"statement_id":"st_9e1784f43a18096754d6","subject":{"kind":"product","slug":"zendesk-ai-agents","name":"Zendesk AI Agents","url":"https://sourcetier.com/products/zendesk-ai-agents"},"attribute":{"key":"scim","label":"SCIM user provisioning","unit":null,"core":true},"scope":null,"region":null,"first_recorded_at":"2026-09-02T06:49:08.524Z","current":{"claim_id":"f2d557e6-f2e7-48df-8d15-6320d6588cc7","value":null,"unit":null,"verification_state":"unknown","confidence_recorded":0,"observed_on":"2026-09-02","recorded_at":"2026-09-02T06:49:08.524Z","ended_at":null,"ended_by":null,"superseded_by_claim_id":null,"withdrawal_reason":null,"valid_from":null,"extraction":"muster:kein-treffer","reader":"text patterns of this attribute; nothing on the page matched","parser_version":null,"method":null,"excerpt":null,"sources":[{"url":"https://www.zendesk.com/service/ai/ai-agents/","tier":1,"type":"official_documentation","retrieved_on":"2026-09-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-09-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/trust-center/","tier":1,"type":"security_documentation","retrieved_on":"2026-09-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/developers/","tier":1,"type":"api_documentation","retrieved_on":"2026-09-03","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-09-09","role":"checked_without_finding"},{"url":"https://www.zendesk.com/service/ai/ai-agents/","tier":1,"type":"official_documentation","retrieved_on":"2026-09-13","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-09-16","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-09-23","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-09-30","role":"checked_without_finding"},{"url":"https://www.zendesk.com/service/ai/ai-agents/","tier":1,"type":"official_documentation","retrieved_on":"2026-10-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/developers/","tier":1,"type":"api_documentation","retrieved_on":"2026-10-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/trust-center/","tier":1,"type":"security_documentation","retrieved_on":"2026-10-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/developers/","tier":1,"type":"api_documentation","retrieved_on":"2026-10-07","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-10-08","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-10-16","role":"checked_without_finding"}]},"version_count":1,"versions":[{"claim_id":"f2d557e6-f2e7-48df-8d15-6320d6588cc7","value":null,"unit":null,"verification_state":"unknown","confidence_recorded":0,"observed_on":"2026-09-02","recorded_at":"2026-09-02T06:49:08.524Z","ended_at":null,"ended_by":null,"superseded_by_claim_id":null,"withdrawal_reason":null,"valid_from":null,"extraction":"muster:kein-treffer","reader":"text patterns of this attribute; nothing on the page matched","parser_version":null,"method":null,"excerpt":null,"sources":[{"url":"https://www.zendesk.com/service/ai/ai-agents/","tier":1,"type":"official_documentation","retrieved_on":"2026-09-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-09-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/trust-center/","tier":1,"type":"security_documentation","retrieved_on":"2026-09-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/developers/","tier":1,"type":"api_documentation","retrieved_on":"2026-09-03","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-09-09","role":"checked_without_finding"},{"url":"https://www.zendesk.com/service/ai/ai-agents/","tier":1,"type":"official_documentation","retrieved_on":"2026-09-13","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-09-16","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-09-23","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-09-30","role":"checked_without_finding"},{"url":"https://www.zendesk.com/service/ai/ai-agents/","tier":1,"type":"official_documentation","retrieved_on":"2026-10-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/developers/","tier":1,"type":"api_documentation","retrieved_on":"2026-10-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/trust-center/","tier":1,"type":"security_documentation","retrieved_on":"2026-10-02","role":"checked_without_finding"},{"url":"https://www.zendesk.de/developers/","tier":1,"type":"api_documentation","retrieved_on":"2026-10-07","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-10-08","role":"checked_without_finding"},{"url":"https://www.zendesk.de/pricing/","tier":1,"type":"official_pricing","retrieved_on":"2026-10-16","role":"checked_without_finding"}]}],"changes":[{"id":"36263","type":"research_update","label":"Research update","material":false,"sentence":"Zendesk AI Agents: SCIM user provisioning is now recorded as not measured.","noticed_at":"2026-09-02T06:49:08.524Z","subject":{"kind":"product","slug":"zendesk-ai-agents","name":"Zendesk AI Agents"},"before":null,"after":{"value":null,"verification_state":"unknown","confidence":0},"claim_id":"f2d557e6-f2e7-48df-8d15-6320d6588cc7","statement_id":"st_9e1784f43a18096754d6","corrected":null}],"page_url":"https://sourcetier.com/statements/st_9e1784f43a18096754d6","contract":"A statement is the question a claim answers: one subject, one attribute, one scope and region. statement_id stays the same when a new value supersedes the old one, when we withdraw it and when two duplicate entities are merged (the old id then redirects). claim_id identifies one version. versions lists every version oldest first; ended_by is superseded, withdrawn or null for the current one. confidence_recorded is the confidence stored when that version was written, not a recomputation. unknown describes our research, never the product."}