{"statement_id":"st_9a4f5ef439dd25b48ee2","subject":{"kind":"product","slug":"zendesk-ai-agents","name":"Zendesk AI Agents","url":"https://sourcetier.com/products/zendesk-ai-agents"},"attribute":{"key":"fedramp","label":"FedRAMP authorisation","unit":null,"core":true},"scope":null,"region":null,"first_recorded_at":"2026-09-02T06:49:08.533Z","current":{"claim_id":"653a3494-49ed-4aee-b5c6-fb1c6a1300ac","value":true,"unit":null,"verification_state":"verified","confidence_recorded":90,"observed_on":"2026-09-02","recorded_at":"2026-09-02T06:49:08.533Z","ended_at":null,"ended_by":null,"superseded_by_claim_id":null,"withdrawal_reason":null,"valid_from":null,"extraction":"muster:(?<!achieve )(?<!achieving )(?<!like )(?<!such as )(?<!for )\\bFedRAMP\\b(?! compliance for| Authorization Workshop)(?![^.?!]{0,80}\\?)","reader":"text pattern","parser_version":null,"method":null,"excerpt":"...sk ist nach ISO 27017:2015 zertifiziert. Das Zertifikat kann hier heruntergeladen werden. FedRAMP LI-SaaS Zendesk ist von FedRAMP mit Low Impact Software-as-a-Service (LI-SaaS) autorisier...","sources":[{"url":"https://www.zendesk.de/trust-center/","tier":1,"type":"security_documentation","retrieved_on":"2026-09-02","role":"evidence"},{"url":"https://www.zendesk.de/trust-center/","tier":1,"type":"security_documentation","retrieved_on":"2026-10-02","role":"evidence"}]},"version_count":1,"versions":[{"claim_id":"653a3494-49ed-4aee-b5c6-fb1c6a1300ac","value":true,"unit":null,"verification_state":"verified","confidence_recorded":90,"observed_on":"2026-09-02","recorded_at":"2026-09-02T06:49:08.533Z","ended_at":null,"ended_by":null,"superseded_by_claim_id":null,"withdrawal_reason":null,"valid_from":null,"extraction":"muster:(?<!achieve )(?<!achieving )(?<!like )(?<!such as )(?<!for )\\bFedRAMP\\b(?! compliance for| Authorization Workshop)(?![^.?!]{0,80}\\?)","reader":"text pattern","parser_version":null,"method":null,"excerpt":"...sk ist nach ISO 27017:2015 zertifiziert. Das Zertifikat kann hier heruntergeladen werden. FedRAMP LI-SaaS Zendesk ist von FedRAMP mit Low Impact Software-as-a-Service (LI-SaaS) autorisier...","sources":[{"url":"https://www.zendesk.de/trust-center/","tier":1,"type":"security_documentation","retrieved_on":"2026-09-02","role":"evidence"},{"url":"https://www.zendesk.de/trust-center/","tier":1,"type":"security_documentation","retrieved_on":"2026-10-02","role":"evidence"}]}],"changes":[{"id":"36265","type":"documented","label":"First documented","material":true,"sentence":"Zendesk AI Agents: FedRAMP authorisation documented as yes (verified). A first finding of ours, not a change at the vendor.","noticed_at":"2026-09-02T06:49:08.533Z","subject":{"kind":"product","slug":"zendesk-ai-agents","name":"Zendesk AI Agents"},"before":null,"after":{"value":true,"verification_state":"verified","confidence":90},"claim_id":"653a3494-49ed-4aee-b5c6-fb1c6a1300ac","statement_id":"st_9a4f5ef439dd25b48ee2","corrected":null}],"page_url":"https://sourcetier.com/statements/st_9a4f5ef439dd25b48ee2","contract":"A statement is the question a claim answers: one subject, one attribute, one scope and region. statement_id stays the same when a new value supersedes the old one, when we withdraw it and when two duplicate entities are merged (the old id then redirects). claim_id identifies one version. versions lists every version oldest first; ended_by is superseded, withdrawn or null for the current one. confidence_recorded is the confidence stored when that version was written, not a recomputation. unknown describes our research, never the product."}