{"statement_id":"st_922a7bb1c55d82aef954","subject":{"kind":"product","slug":"medallia","name":"Medallia","url":"https://sourcetier.com/products/medallia"},"attribute":{"key":"soc2_type2","label":"SOC 2 Type II","unit":null,"core":true},"scope":null,"region":null,"first_recorded_at":"2026-09-02T02:11:47.061Z","current":{"claim_id":"e49ab21b-2bbd-4787-ac26-b140f136b537","value":true,"unit":null,"verification_state":"verified","confidence_recorded":90,"observed_on":"2026-09-02","recorded_at":"2026-09-02T02:28:03.378Z","ended_at":null,"ended_by":null,"superseded_by_claim_id":null,"withdrawal_reason":null,"valid_from":null,"extraction":"muster:SOC\\s*2\\s*(Type\\s*)?(II|2)\\b","reader":"text pattern","parser_version":null,"method":null,"excerpt":"...ailability of your data is protected according to rigorous industry standards. We possess SOC 2 Type II platform compliance, GDPR/SCCs, CCPA, and HIPAA in addition to HITRUST, ISO 27001, 27017,...","sources":[{"url":"https://www.medallia.com/security/","tier":1,"type":"security_documentation","retrieved_on":"2026-09-02","role":"evidence"},{"url":"https://www.medallia.com/security/","tier":1,"type":"security_documentation","retrieved_on":"2026-10-03","role":"evidence"}]},"version_count":2,"versions":[{"claim_id":"8eabe110-0b85-44b8-865b-9413733e1b92","value":null,"unit":null,"verification_state":"unknown","confidence_recorded":0,"observed_on":"2026-09-02","recorded_at":"2026-09-02T02:11:47.061Z","ended_at":"2026-09-02T02:28:03.378Z","ended_by":"superseded","superseded_by_claim_id":"e49ab21b-2bbd-4787-ac26-b140f136b537","withdrawal_reason":null,"valid_from":null,"extraction":null,"reader":null,"parser_version":null,"method":null,"excerpt":null,"sources":[{"url":"http://www.medallia.com","tier":1,"type":"official_documentation","retrieved_on":"2026-09-02","role":"checked_without_finding"}]},{"claim_id":"e49ab21b-2bbd-4787-ac26-b140f136b537","value":true,"unit":null,"verification_state":"verified","confidence_recorded":90,"observed_on":"2026-09-02","recorded_at":"2026-09-02T02:28:03.378Z","ended_at":null,"ended_by":null,"superseded_by_claim_id":null,"withdrawal_reason":null,"valid_from":null,"extraction":"muster:SOC\\s*2\\s*(Type\\s*)?(II|2)\\b","reader":"text pattern","parser_version":null,"method":null,"excerpt":"...ailability of your data is protected according to rigorous industry standards. We possess SOC 2 Type II platform compliance, GDPR/SCCs, CCPA, and HIPAA in addition to HITRUST, ISO 27001, 27017,...","sources":[{"url":"https://www.medallia.com/security/","tier":1,"type":"security_documentation","retrieved_on":"2026-09-02","role":"evidence"},{"url":"https://www.medallia.com/security/","tier":1,"type":"security_documentation","retrieved_on":"2026-10-03","role":"evidence"}]}],"changes":[{"id":"18770","type":"research_update","label":"Research update","material":false,"sentence":"Medallia: SOC 2 Type II is now recorded as not measured.","noticed_at":"2026-09-02T02:11:47.061Z","subject":{"kind":"product","slug":"medallia","name":"Medallia"},"before":null,"after":{"value":null,"verification_state":"unknown","confidence":0},"claim_id":"8eabe110-0b85-44b8-865b-9413733e1b92","statement_id":"st_922a7bb1c55d82aef954","corrected":null},{"id":"30959","type":"documented","label":"First documented","material":true,"sentence":"Medallia: SOC 2 Type II documented (verified). This is a finding of ours, not necessarily a new certification.","noticed_at":"2026-09-02T02:28:03.378Z","subject":{"kind":"product","slug":"medallia","name":"Medallia"},"before":{"value":null,"verification_state":"unknown","confidence":0},"after":{"value":true,"verification_state":"verified","confidence":90},"claim_id":"e49ab21b-2bbd-4787-ac26-b140f136b537","statement_id":"st_922a7bb1c55d82aef954","corrected":null}],"page_url":"https://sourcetier.com/statements/st_922a7bb1c55d82aef954","contract":"A statement is the question a claim answers: one subject, one attribute, one scope and region. statement_id stays the same when a new value supersedes the old one, when we withdraw it and when two duplicate entities are merged (the old id then redirects). claim_id identifies one version. versions lists every version oldest first; ended_by is superseded, withdrawn or null for the current one. confidence_recorded is the confidence stored when that version was written, not a recomputation. unknown describes our research, never the product."}